سنجش تاب‌آوری زنجیره‌ تأمین با رویکرد سیستم‌های پیچیده سازگار؛ مطالعه موردی: صنعت داروسازی ایران

نوع مقاله : مقاله پژوهشی

نویسندگان

1 کارشناس ارشد مدیریت صنعتی ، پژوهشگر مرکز مطالعات مدیریت و بهره وری ایران ، تهران، ایران.

2 دانشیار، دانشکده مدیریت و اقتصاد، دانشگاه تربیت مدرس، تهران، ایران.

چکیده

محیط کسب‌و‌کار در حال رشد، با تغییرات سریع و افزایش عدم اطمینان همراه با بروز خطرات غیرمنتظره و تغییرات اجتناب‌ناپذیر، احتمال اختلالات شدید در زنجیره ‌تأمین شرکت‌ها را افزایش داده‌ است. این روند همراه با سوانح طبیعی و ... نیاز به حالت تاب‌آوری و توسعه این مفهوم در زنجیره ‌تأمین و به طور خاص زنجیره تأمین صنعت دارو که حساسیت‌های به مراتب بیشتری دارد، افزایش داده است و مدیران نیاز به ابزارهایی برای پایش تاب‌‌آوری زنجیره‌ تأمین شرکت خود نسبت به اختلالات دارند. هدف اصلی پژوهش حاضر، سنجش و ارزیابی مفهوم تاب‌آوری در زنجیره‌ تأمین صنعت پراهمیت داروسازی است. برای دستیابی به این هدف مهم و با توجه به در نظر گرفتن رویکرد سیستم‌های پیچیده سازگار به عنوان نظریه اصلی در این مطالعه، زنجیره‌ تأمین دو شرکت داروسازی (ایران‌دارو و داروسازی قاضی) برای مطالعه انتخاب شدند، در ادامه با استفاده از ابعاد و مؤلفه‌های شناسایی شده تاب‌آوری زنجیره ‌تأمین در چارچوب تئوری مذکور با مطالعه ادبیات موضوع و ارائه روشی یکپارچه با استفاده از ترکیب روش‌های مدلسازی ساختاری تفسیری، دیمتل، تئوری گراف و رویکرد ماتریسی و تحلیل عملکرد _ اهمیت اقدام به سنجش و ارزیابی جامع سطح تاب‌آوری در دو زنجیره ‌تأمین مذکور شد. نتایج این پژوهش مدیران را در تجزیه و تحلیل تاب‌آوری و انتخاب استراتژی اثربخش کاهش ریسک زنجیره‌ تأمین خود، پشتیبانی نموده و تصمیم‌گیری را تسهیل می‌کند. این رویکرد جدید باعث ایجاد مزیت رقابتی برای دستیابی به سهم بازار حتی زمان وقوع اختلالات می‌شود.

کلیدواژه‌ها

عنوان مقاله [English]

Measuring Supply Chain Resilience using Complex Adaptive Systems approach; Case Study: Iranian Pharmaceutical Industry

نویسندگان [English]

  • Mohammad Mehdi Rahimian 1
  • Ali Rajabzadeh Ghatari 2
1 Researcher of Iran Management and Productivity Study Center; Tehran, Iran.
2 Associate Professor, Faculty of Management & Economics, Tarbiat Modares University, Tehran, Iran.
چکیده [English]

A growing business environment with growing uncertainty, unexpected dangers and quick unavoidable changes increases the probability of intense disturbance in corporations' supply chain. This trend that accompanies by natural disasters e.g. flood, tsunami, earthquake and etc. increases the necessity of resiliency and development of supply chains specially in pharmaceutic supply chains which are more sensitive. Managers require tools monitoring their supply chain resiliency against disturbance. The main purpose of this research is measurement and assessment of supply chain resiliency in pharmaceutical industry. In this study; considering complex adaptive systems (CASs) approach under the title of theory lens; the supply chain of two Iranian pharmaceutical corporations (Iran Daroo and Ghazi pharmaceutical Company) were chosen to be examined. In the following, the SCR dimensions and factors in the CAS framework were identified by systematic literature review. Afterward, this research proposes the integrated and systematic method by combination of Interpretive Structural Modeling (ISM), DEMATEL, graph theory and matrix approach (GTMA) and importance-performance analysis (IPA) to measure and assess the level of resiliency of both supply chains. Finally, conclusions from this research can support the manager’s analysis of resiliency and selection of effectiveness risk mitigation strategies in their supply chain and simplifies decision-making. This novel approach causes a competitive advantage to achieve market share even during a disruption.

کلیدواژه‌ها [English]

  • Supply chain resilience
  • Complex adaptive systems
  • Interpretive Structural Modeling
  • DEMATEL
  • Graph theory and matrix approach
  • Importance-Performance analysis (IPA)

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